Customer service is slow and unforgiving

I had my office order this. They could not use it fully of course without paying more for certain aspects of the software. I told them to cancel. Watch out for add ons and a customer service department that will not work with you on the refund. I asked them to cancel my 1 year subscription because of the additional add ons and poor company setup and training (NONE). They said no problem but we will keep your money! Thanks a lot you guys rock on with your 300 bucks! Garbage!

EJM2222 about Elements CRM™